At Debbie’s Sunshine Beagles, we are committed to responsibly placing healthy, well-socialized Beagle puppies into loving, permanent homes. Because adopting a puppy is a lifelong commitment, we encourage every family to carefully consider their decision before completing the adoption process. This Return & Refund Policy outlines our practices regarding reservations, payments, cancellations, and returns.
To reserve a specific puppy, a deposit may be required. Once a puppy is marked as reserved, we stop offering that puppy to other interested families. For this reason, reservation deposits are generally non-refundable, except where required by applicable law or where otherwise agreed to in writing.
If Debbie’s Sunshine Beagles is unable to provide the reserved puppy due to unforeseen circumstances, such as a health concern identified before placement, the customer may choose to transfer the deposit to another available puppy or receive a refund of the reservation deposit.
The remaining balance for your puppy must be paid according to the agreed adoption schedule before pickup or delivery unless another written arrangement has been made. Ownership of the puppy transfers to the new owner once full payment has been received and the puppy has been released.
If you decide to cancel your adoption after reserving a puppy, any reservation deposit may be forfeited because the puppy has been held exclusively for you and may have missed other placement opportunities.
If full payment has already been made and the puppy has not yet been picked up or delivered, please contact us as soon as possible. Any refund request will be reviewed individually, taking into account the circumstances and any costs already incurred.
We strongly encourage all families to be certain they are ready for the responsibilities of dog ownership before adopting.
If, after adoption, you are genuinely unable to continue caring for your Beagle, we ask that you contact Debbie’s Sunshine Beagles before considering surrendering the dog to a shelter or rescue organization. Depending on the circumstances, we may be able to assist with rehoming or discuss available options.
Because the health, adjustment, and well-being of every puppy are our highest priorities, returned puppies are generally not eligible for a refund.
Every puppy is examined by a licensed veterinarian before leaving our care and receives age-appropriate vaccinations and deworming. We recommend that your puppy be examined by your own licensed veterinarian within 72 hours of pickup or delivery.
If your veterinarian identifies a serious health condition that existed before the puppy left our care, please notify us immediately and provide written documentation from the examining veterinarian. We will carefully review the information and work with you to determine an appropriate resolution in accordance with our Health Guarantee.
If transportation or delivery services have been arranged, delivery charges, travel expenses, and related transportation costs are generally non-refundable once arrangements have been confirmed or services have been performed.
Customers are responsible for ensuring that someone is available to receive the puppy at the agreed delivery location and time.
After your puppy has been placed in your care, you become responsible for providing appropriate food, housing, veterinary care, exercise, training, and a safe environment. Debbie’s Sunshine Beagles cannot provide refunds for issues resulting from accidents, neglect, improper care, or circumstances beyond our control after the puppy has left our care.
We are passionate about raising healthy, intelligent, and well-socialized Border Collies that become cherished members of loving families. Our commitment to responsible breeding, exceptional care, and lifelong support ensures every puppy gets the best possible start in life.
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